Frequently Asked Questions

Everything you need to know about renting totes with Nomad.

How It Works

How does the tote rental work?
Choose a bundle (25, 50, or 75 totes), pick a delivery date, and we'll bring them to your door. When your move is done, we schedule a pickup — no more buying and tossing cardboard boxes.
What's included in each bundle?
Each bundle includes heavy-duty reusable packing totes with lids. Starter (25 totes) is great for 1–2 bedrooms. Standard (50 totes) fits 2–3 bedrooms. Pro (75 totes) covers larger homes or commercial moves.

Delivery & Pickup

Where do you deliver?
We currently serve the greater Douglasville, GA area. Contact us at team@nomad-packing-totes.madethis.app if you're unsure whether we cover your address.
How soon can I get totes delivered?
We typically deliver within 24–48 hours of booking. For same-day delivery, contact us directly.
What happens after my move?
Schedule a pickup through the contact form or by emailing us. We'll coordinate a convenient window to collect the totes.

Deposits & Payments

Is there a deposit?
Yes — a refundable deposit is required at booking: $50 for Starter, $75 for Standard, $100 for Pro. It's returned when all totes are picked up in good condition.
What if a tote is lost or damaged?
Each tote is valued at $15. Damaged or missing totes will be deducted from your deposit. We'll let you know before any charges are applied.

General

Can I extend my rental period?
Yes — contact us before your scheduled pickup and we can extend for a prorated daily rate.
Are the totes clean?
All totes are cleaned and inspected between rentals.

Still have questions?

Reach us any time at team@nomad-packing-totes.madethis.app